Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. The below information gives you more information about how we collect and use information.
What type of information we collect.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We collect your contact information in order to provide you with quotations and fulfil our services. We may also collect specific details of a venue and/or date of an event you are holding. We may need to obtain your Debit/Credit card details if you choose to use our services however we do not retain this information after processing the payment. We will retain a record of payments and credits against your account in order to effectively implement our services and to comply with HMRC requirements for accounting and record keeping.
If you are a supplier we may retain our order and payment history and banking details in order to make payments to you. We also retain a record of our financial transactions to comply with HMRC regulations.
You have a right to ask for a copy of the information which we are holding. We will delete information or correct any inaccuracies at no charge as soon as you request us to do so. We are PCI DSS compliant.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
We use both session and persistent cookies on our website.
The purposes for which they are used, are set out below:
In order to comply with HMRC requirements for accounting and record keeping we keep a copy of your invoice for six years from the date of the invoice and your contact details are included on these. In other cases we will store personal information for the periods needed for the purposes for which the information was collected for. And sometimes we will keep it for longer if we need to by law. Otherwise we delete it.
Sharing your data.
Protecting your data.
How long we keep your data.